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SmartFtp is no longer free
Mon, 23/06/2008 - 11:03 — Baht At
Oh well they didn't exactly advertise the fact and I didn't notice until it forced me to download a new version and it informed me it would expire in 3 days. The only thing worse than shareware is freeware that changes its mind and becomes shareware. The idea that anyone actually reads the license information that is displayed before installation is absurd.
Oh well a swift switch to filezilla and everything will be OK. Wonder how long smartftp will remain the most popular ftp client now? Not bloody long I would guess.
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yeah freeware that suddenly
yeah freeware that suddenly changes its mind is ridiculous. oh well. *clicks uninstall*
I too found this issue...
Actually, I was lucky. I found out because I was downloading it to install on my new PC.
However, emailing their customer service address only made me more annoyed at them.
I will be posting the full email shortly on my site, but the audacity of them to say it is "on the front page, in the changelog" when the entry in question is in fact the _last_ entry of the _third_ changelog down.
That is not on the front page!!
On the front page means that you can see it, right there, in front of your eyes, when you enter the site!! Not have to go clicking around for it!
And notice that they very carefully excluded putting that notice on _any_ page that pertains to the download of the file itself.
Just - amazing.
Any respect that I had for their product just went out of their window due to their complete lack of common courtesy towards their customers!
And yes, if you offer a program for free, those people who use it for free do still qualify as customers.
do you agree?
I often wonder what I'm actually agreeing to when i automatically tick that I agree box. And if I was in fact agreeing to, say, leave them my house in my will whether it would stand up in court!
Liz
I agree
But only on the understanding that I haven't read it and only ticked agree because it wouldn't let me install the software without doing so - as to it standing up in court nope it wouldn't not unless the terms were reasonable in the context of the purported contract.